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/ News / Citizen information / Launch of 311 Service

Launch of 311 Service

The Town of Brome Lake is proud to announce the launch of 311 service, in partnership with its supplier CITAM, with whom it already collaborates for its mass alerting and after-hours call handling service. The service is designed to simplify and improve access to municipal services for citizens.

By dialing 311 when you’re on Brome Lake territory, you can quickly obtain information, report problems or request services related to the municipality.  Accessible 24 hours a day, seven days a week, this new number is your gateway to municipal services. Please note that 450 243-6111 can still be used to contact the Town at any time.

Please note!

You must always dial 911 in the following cases:

  • an emergency is in progress
  • you have been the victim of a crime
  • someone’s life is in danger
  • to report a fire a rapid response is required from the police, fire department or ambulance service